Frequently Asked Questions
Our current processing time is 2 business days from the order date.
After orders are processed, they will be shipped and delivered in 1-8 business days.
All products are best for use within 1 year after opening.
For quality control and assurance, we do not accept returns for products that have been opened and used. Products that are defective or unused can be returned for exchange or store credit. Please contact us for further assistance.
All of our products are made with 100% natural ingredients and fragrances and are formulated to be non-irritating to the skin. However, we recommend our Unscented products as the best option for sensitive skin.
To maintain the quality of our products, it is best for them to be stored in a cool, dry place away from direct heat or sunlight.
When exposed to a direct heat source, there is a potential for our Body Butters to liquefy. In case this occurs, place the butter in a cool area and allow to re-solidify. Don't worry, the product will remain effective for use even after it returns back to a solid state.
Our products are ethically sourced, produced, and manufactured in Chicago, IL. All of our ingredients are cruelty-free.